Terms and Conditions

Better Content Creators (DCM Digital Creations) — Last updated June 9th, 2026

1. About these terms

These terms and conditions (the “Terms”) govern your use of bettercontentcreators.com (the “Site”) and any products, courses, downloads, newsletters, and other services we offer (together, the “Services”).

These Terms form a legally binding agreement between you and Darren Meredith, trading as DCM Digital Creations and Better Content Creators (“we”, “us”, “our”). We are a sole trader based in England, with a correspondence address at The Bungalow Offices, St Asaph, Denbighshire, LL17 0LQ, United Kingdom. You can contact us at darren@bettercontentcreators.com.

Please read these Terms carefully before using the Site or buying anything from us. By using the Site, signing up to our newsletter, or buying a Service, you agree to be bound by these Terms. If you do not agree, please do not use the Site or buy from us.

These Terms should be read alongside our Privacy Policy, which explains how we handle your personal data.

2. Changes to these terms

We may update these Terms from time to time. When we do, we will change the “Last updated” date at the top. The current version on the Site at the time you place an order is the version that applies to that order. We will not retrospectively change the terms of any order you have already placed.

If we make significant changes that affect existing customers (for example, to ongoing subscriptions), we will tell you in advance by email.

3. Using our website

You must be at least 18 years old to buy from us. By using the Site or making a purchase, you confirm that you are 18 or over.

You agree to use the Site lawfully and not to use it in any way that could damage, disable, or impair the Site, or interfere with anyone else’s use of it. You agree not to attempt to gain unauthorised access to any part of the Site or to any account, system, or network connected to it.

We aim to keep the Site available and working properly, but we cannot guarantee it will always be available or free from errors. We may suspend, withdraw, or restrict the Site at any time without notice, particularly for maintenance or technical reasons.

4. Buying our digital products and services

4.1 What we sell

We sell digital products and services including (but not limited to): digital downloads and templates, online courses, membership access, email newsletters, and related educational content.

4.2 Pricing and currency

Prices for our Services are shown on the Site at the point of purchase. Prices are in USD and are inclusive of any applicable VAT unless stated otherwise. We may change prices at any time, but changes will not affect orders you have already placed.

We try to make sure all prices are accurate, but errors can happen. If we discover an error in the price of something you have ordered, we will contact you to let you know and give you the option to continue at the correct price or cancel for a full refund.

4.3 Placing an order

When you place an order, you are making an offer to buy. Your order is only accepted (and a contract is formed) when we send you an order confirmation email or, for digital downloads, when you receive access to the product, whichever is first.

We reserve the right to refuse or cancel any order, for example if we suspect fraud or if the product is no longer available. If we cancel before delivery, we will refund any payment in full.

4.4 Payment

Payment is taken at the point of purchase through our chosen payment processor (currently Stripe and/or PayPal). By submitting payment details, you confirm that you are authorised to use the payment method. We do not store full card details ourselves — they are handled by the payment processor under their own terms.

5. Your right to cancel (cooling-off period)

Under the UK Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, you normally have 14 days from the date of purchase to cancel a digital product and receive a full refund.

However — if you have agreed to immediate access to a digital product (for example, by ticking a box at checkout, downloading a file, or starting an online course before the 14 days have passed) — you lose your right to cancel under these Regulations.

Before you complete your purchase, we will make this clear. At checkout, you will be asked to confirm that:

• you want immediate access to the digital product, and

• you understand that by accessing it, you give up your 14-day cancellation right.

If you have not yet accessed the product and you are still within 14 days of purchase, you can cancel by emailing darren@bettercontentcreators.com with your order details. We will refund you within 14 days of receiving your cancellation request, using the same payment method you used to pay.

6. Quality and your statutory rights

Under the UK Consumer Rights Act 2015, any digital content we sell to you must be:

• of satisfactory quality,

• fit for any purpose we have agreed with you, and

• as described.

If a digital product is faulty or does not match its description, you may be entitled to a repair, replacement, or refund. To make a claim, please email darren@bettercontentcreators.com explaining the problem within a reasonable time of discovering it. Nothing in these Terms affects your statutory rights as a consumer.

7. Subscriptions and recurring payments

Some of our Services may be sold on a subscription basis (for example, a paid membership). If you sign up to a subscription, you authorise us to charge your chosen payment method on the agreed recurring schedule (for example, monthly or annually) until you cancel.

You can cancel a subscription at any time by emailing darren@bettercontentcreators.com or by following the cancellation steps inside the subscription platform. Cancellation will take effect at the end of the current billing period. We do not generally refund part-used subscription periods, but we will not charge you for any future periods after cancellation.

8. Our intellectual property

All content we create and publish — including text, images, videos, course materials, templates, downloadable resources, designs, logos, the Better Content Creators name, and the look and feel of the Site — is owned by us or properly licensed to us. It is protected by copyright and other intellectual property laws.

When you buy or sign up for one of our Services, we grant you a personal, non-transferable, non-exclusive licence to access and use the materials for your own use only. You may:

• view and use the materials for your personal or internal business purposes,

• download and print materials for your personal reference, and

• apply what you learn in your own work and business.

You may not:

• resell, share, or redistribute our materials,

• republish our materials on another website, in another course, or in any other format,

• claim our materials as your own,

• use our materials to train or fine-tune any AI or machine learning system, or

• use our brand, name, or logos in a way that suggests we endorse or are associated with you or your business, without our written permission.

If you would like to quote, share, or refer to our content publicly (for example, in your own blog post or video), please credit Better Content Creators and link to the original — and please get in touch first if you want to do anything beyond brief, fair-use quoting.

9. Your content and contributions

If you post comments, reviews, questions, or other content on our Site, in our community spaces, or directly to us (“Your Content”), you keep ownership of Your Content. By posting Your Content, you grant us a non-exclusive, worldwide, royalty-free licence to use, display, and share Your Content for the purposes of running and promoting our Services. You can ask us to remove Your Content at any time by emailing us.

You agree that Your Content:

• is yours to share (you own it or have permission to use it),

• is not unlawful, defamatory, offensive, threatening, or misleading, and

• does not infringe anyone else’s rights, including intellectual property or privacy rights.

We may remove or refuse to publish any content at our discretion, particularly if we believe it breaches these Terms or could harm other users.

10. Reviews and testimonials

We may invite you to leave a review of products you have bought. If you do, you confirm that your review is honest, based on your own experience, and not misleading. We may publish your review (with your first name and last initial, or in another non-identifying form) for promotional purposes. If you would like a review you have left to be removed, just email us and we will remove it within a reasonable time.

11. Affiliate links and disclosures

Some of our content includes affiliate links. If you click through and buy, we may earn a commission at no extra cost to you. We only recommend products and services we genuinely use, trust, or believe in. Where required, affiliate relationships are disclosed in the relevant content under the UK Advertising Standards Authority (ASA) and CAP Code rules.

12. Disclaimers

Our content is provided for educational and informational purposes only. We share our experience, opinions, and frameworks based on what has worked for us and others — but every business and creator is different.

We do not guarantee any specific outcome, income, or result from following our content, courses, or templates. Where we share examples, case studies, or earnings figures, these are illustrative and are not a promise that you will achieve the same.

We are not lawyers, accountants, tax advisors, financial advisors, or medical professionals. Nothing on the Site or in our Services is legal, tax, financial, or medical advice. Always speak to an appropriately qualified professional before making decisions in those areas.

13. Our liability to you

Nothing in these Terms limits or excludes our liability for:

• death or personal injury caused by our negligence,

• fraud or fraudulent misrepresentation, or

• any other liability that cannot legally be limited or excluded.

Subject to that, and to the fullest extent permitted by law:

• we are not liable for any loss of profits, loss of business, loss of opportunity, loss of data, or any indirect or consequential losses arising from your use of the Site or our Services,

• our total liability to you for any claim arising under or in connection with these Terms or our Services is limited to the total amount you have paid us for the relevant Service in the 12 months before the claim arose, and

• we are not responsible for technical issues, errors, or interruptions caused by third-party platforms (such as our website host, payment processor, course platform, or email provider).

These limits apply because we are a small business charging modest prices for digital products. The price we charge reflects this allocation of risk.

14. Privacy and data protection

We take your privacy seriously. Our Privacy Policy https://www.bettercontentcreators.com/privacy-policy explains what personal data we collect, why we collect it, how we use and store it, who we share it with, and what your rights are under UK GDPR. Please read it carefully.

If you have a data protection question or want to exercise your rights, please email darren@bettercontentcreators.com. You also have the right to complain to the Information Commissioner’s Office (ICO) at ico.org.uk.

15. Third-party links and services

The Site may include links to third-party websites, products, or services. We are not responsible for the content, policies, or practices of any third party, and we do not endorse them. If you choose to use a third-party site or service, you do so under their terms and at your own risk.

16. Ending these Terms

You can stop using the Site at any time. If you want to delete your account or be removed from our mailing list, email darren@bettercontentcreators.com.

We may suspend or end your access to the Site or any of our Services if you seriously or repeatedly breach these Terms — for example, by sharing or reselling our paid content, abusing our community spaces, or attempting to harm the Site or other users. Where it is reasonable to do so, we will give you notice and a chance to put things right first.

If your access is ended, the sections of these Terms that are intended to survive (including those about intellectual property, liability, and governing law) will continue to apply.

17. Complaints and disputes

If you are unhappy with anything, please tell us first. Email darren@bettercontentcreators.com and we will do our best to put it right. Most issues can be resolved quickly and informally.

If we cannot resolve a dispute directly, we both agree to consider mediation or another form of alternative dispute resolution before starting court proceedings. This is not compulsory and does not affect your right to take legal action.

18. Governing law and jurisdiction

These Terms are governed by the laws of England and Wales. Any dispute arising out of or in connection with these Terms or our Services will be subject to the non-exclusive jurisdiction of the courts of England and Wales. If you live in Scotland or Northern Ireland, you may also bring proceedings in your local courts.

19. General

If any part of these Terms is found to be unlawful or unenforceable, the rest of the Terms will continue to apply.

Our failure to enforce any part of these Terms does not mean we have waived our right to do so later.

These Terms (together with our Privacy Policy and any specific terms attached to particular products) form the entire agreement between us about your use of the Site and our Services.

20. Contact us

If you have any questions about these Terms, please get in touch:

Darren Meredith

Trading as DCM Digital Creations / Better Content Creators

The Bungalow Offices, St Asaph, Denbighshire, LL17 0LQ, United Kingdom

Email: darren@bettercontentcreators.com

Website: bettercontentcreators.com

— End of Terms —